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Update: New Minimums for Shipping Orders

Update: New Minimums for Shipping Orders

Dear Valued Customer,

Due to recent increases in carrier shipping rates, we must make an adjustment to our free shipping policy.

Effective immediately, the minimum order amount to qualify for free shipping is $50.00.

Please note that free shipping is available only to returning customers and does not apply to a customer’s first order.

To remain eligible for free shipping benefits and promotional offers, customers must also be subscribed to receive our newsletter or marketing emails and keep their subscription active. If you unsubscribe from marketing emails, you may no longer be eligible for free shipping benefits or related promotional offers.

If you experience any issues with free shipping at checkout, please contact us via chat before placing your order. If you are expecting free shipping and it is not applying automatically, please do not complete your order until our team has had an opportunity to assist you.

Please note that shipping charges cannot be refunded after an order has been placed.

Free shipping cannot be combined with any other promotional code, discount, or free shipping offer.

We sincerely apologize for any inconvenience this change may cause.

Please know that we are actively working with carriers and exploring additional shipping options to help reduce costs and improve our shipping offers whenever possible.

Thank you for your understanding and continued loyalty.

Warm regards,
The Pasteur Pharmacy Team

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